Case Studies

Real outcomes for real clients.

Boost Design

Industry: Product Development

Problem: Needed specialist assistance with a large medical software and compliance project.

Solution: Guided IEC 62304 and cybersecurity compliance. Coordinated verification testing, regression analysis, code reviews and unit tests. Assisted with updates to SOPs and documentation.

Result: Completed the project through to client delivery.

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Betta Fire Protection

Industry: Fire protection services

Problem: Manual, tedious and inaccurate commission calculations in Excel were costing time and money.

Solution: Built a comprehensive Power BI dashboard pulling from Uptick, covering staff profitability, job margins, and automated commission calculations.

Result: Real-time reports increased technician productivity by $120k per year. Saved $20k per year by eliminating manual commission work. Improved quote acceptance by 5%.

This dashboard became the foundation of our Firesoft product for all Uptick users.

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Full House Water Filtration

Industry: Home services

Problem: Disconnected website and CRM, lost and untracked leads, missed opportunities.

Solution: Imported missing leads, built flows to convert website enquiries into CRM leads, and provided newsletter training.

Result: 600 leads recovered, newsletters sent to over 2,000 leads, 45 new conversions attributed to the improvements.